Payments & Shipping Info
We accept PayPal™:
Due to BIG CARTEL platform limits and restrictions the sites automated cart/ checkout system only accepts PayPal™
We will also accept EFT by request. Please email your request and order through the contact form: https://drzandco.bigcartel.com/contact
How PayPal™ works: www.paypal.com/webapps/mpp/paypal-popup
South African customers using PayPal™: www.fnb.co.za/forex/payments/paypal.html
We use a combination of 2 shipping services depending on the your location and size of parcel:
SOUTH AFRICAN POST OFFICE: www.southafricanpostoffice.post/index.html
- All parcels are insured with tracking.
- Shipping can take anything from 7 days to 4 months (due to Covid related delays at the post office). Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorization.
- Orders with incorrect billing information, or requiring additional verification, will be delayed.
- In the case of returned shipments, the customer is responsible for any and all additional shipping fees incurred.
- All orders are shipped double boxed with relevant labels.
- International buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility