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Payments & Shipping Info


We accept PayPal™:

Due to BIG CARTEL platform limits and restrictions the sites automated cart/ checkout system only accepts PayPal™

We will also accept EFT by request. Please email your request and order through the contact form: https://drzandco.bigcartel.com/contact

How PayPal™ works:  www.paypal.com/webapps/mpp/paypal-popup

South African customers using PayPal™ www.fnb.co.za/forex/payments/paypal.html


We use a combination of 2 shipping services depending on the your location and size of parcel: 

EMS: www.emssouthafrica.co.za 

SOUTH AFRICAN POST OFFICE: www.southafricanpostoffice.post/index.html

  • All parcels are insured with tracking. 
  • Shipping can take anything from 7 days to 4 months (due to Covid related delays at the post office). Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorization.
  • Orders with incorrect billing information, or requiring additional verification, will be delayed.
  • In the case of returned shipments, the customer is responsible for any and all additional shipping fees incurred.
  • All orders are shipped double boxed with relevant labels.
  • International buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility